Make a Payment with MessagePay

We’re making things easier! Make a payment to your CUSA FCU loans from any external account.

 

What you should know:

  • You will receive a text message informing you of the amount due on your loan. You will be able to review your payment options or you will be able to opt out of our text message service by texting “STOP”.

  • The link will take you to a portal where you will be asked to verify your account with your account number and date of birth.

  • When you verify your account for the first time you will have to set up the following:

    • 4 digit pin: once you have entered your account number and date of birth, it will prompt you to create a 4 digit pin. Store this information in a secure place as you will need this pin number to verify future payments.

    • Preferred method of payment: to make a payment you will have to add your preferred form of payment in the portal. You can do this by selecting ‘Add New Debit Card’ or ‘Add New Bank Account’ which will prompt a secure website for you to input your information. If done correctly, there will be a message stating "‘Payment Method Success’ and you will be redirected to the payment portal.

  • Once your account has been successfully verified, you will be directed to the payment portal where you’ll be able to see all of your loans and will also be able to select your preferred payment method.

  • All loans can be paid through MessagePay with the exception of VISA Credit Cards. To pay your CUSA VISA Credit Card, login to Online Banking and click your card account from the account list to be connect to the Credit Card portal.

 

Member Benefits:

  • The fee for ACH transactions (taken directly from a checking account) is $0. However, the fee for a plastic card transaction is $4.95

  • Encrypted information guarantees your information is secure

  • Convenient ways to pay from an external account: by text or our website

  • Payments accepted from checking accounts, savings accounts, and credit/debit cards

 

Frequently Asked Questions:

How do I make a payment on my loan?

It’s simple! Just click the “Make a Payment” link at the top of our home page. This will take you to the payment portal where you will have to verify your account.

If I opt out of receiving text messages will I still be able to pay my loans online?

Yes, you will have to access the payment portal through our website by clicking the “Make a Payment” link at the top of our home page. However, you will not receive any text notifications regarding payment reminders and will not be able to make a payment via text message.

How can I pay my account via text message?

Once you receive a text reminder, you respond ‘Pay’ to the same text. You will be asked to enter your pin to verify your account. Once you have completed this process your payment will be complete and you should receive a confirmation text. NOTE: you will have to setup a 4 digit pin and preferred method of payment prior to using text payments.